We want your decision to purchase a Hello Cup to be the best move you’ve ever made. Please check our size guide before you purchase and if you need any additional advise before or after you purchase, just send us an email - we love hearing from our customers: email@example.com
We cannot refund any Hello Cups, Hello Liners or Hello Go which have been used or if the packaging has been opened.
We take quality control seriously but if for some reason you think a faulty product has sneakily slipped under our radar, please contact us within 60 days at firstname.lastname@example.org so we can sort it out.
Getting the hang of using a menstrual cup can take a while. Please follow our instructions and use the recommended shallow punchdown fold with Hello Cups. Give yourself at least 3 cycles to learn the ropes to work out what works best for you.
The FAQ section on our website has lots of tips on how to get up and running with your Hello Cup as well as our recommended care instructions. If you have any additional burning questions then don’t hesitate to email us at email@example.com
Vaginal cup, period cup, menstrual cup... Whatever you call it, The Hello Cup is a great choice.
It’s worth remembering that we don’t recommend buying your cup based on your flow alone. Instead, sizing is based on fitness and age.
Our XS is our smallest, softest cup. It’s the perfect choice for teenagers, petite users or those who prefer a ‘mini’ tampon.
Our S/M is our ‘one size fits most’ menstrual cup. We recommend it for users under 35 – regardless of whether they have had children or not.
Our L (L for ‘Lovely’) is best for those over 35 who feel it’s a bit more roomy up there.
It’s worth noting that we find physically fit people are often best suited to the S/M regardless of age. If you’re uncertain, Hello Double Boxes are a great option to help you find which size works best for you. Many people find they can wear two sizes.
Check out our full size guide and quiz here.
Diameter – Regular Hello Cups
The diameter of the XS is 38mm and the overall length including the toggle is 57mm. It holds 17.5ml (to the holes).
The diameter of the S/M is 41mm and the overall length, including the toggle, is 59mm. It holds 21mls (to the holes).
The diameter of the L is 45mm and the overall length, including the toggle, is 64mm. It holds 28ml (to the holes).
Diameter – Low Cervix Hello Cups
The diameter of the S/M is 41mm and the overall length (no toggle) is 43mm. It holds 21mls (to the holes).
The diameter of the L is 45mm and the overall length (no toggle) is 49mm. It holds 28ml (to the holes).
Drop us a line if you have any questions about sizing – firstname.lastname@example.org.