Yes, the first time you see our reusable menstrual cups you could be forgiven for thinking “yikes, that looks big, how on earth do I get that up my vjayjay?” Once you've got it in correctly, you won’t feel it at all. Boom.
We say ‘shallow’ because the key is to make sure the punch doesn't go below the letters on the side of the cup. Once you've nailed the fold, insert your Hello Cup. Once it pops open, give it a gentle tug to help it form a seal and you’re good to go. If it’s in correctly and is the right size, you shouldn’t get any leakage. Like most things in life, you might need to practice a bit until you’ve got the hang of it.
To remove your Hello Cup, feel for the base of the cup. Give it a gentle squeeze – this helps to break the seal – and pull down slowly. Once it’s out, simply tip the contents down the loo, rinse (or wipe if there’s no tap handy) and reinsert. Easy!
Once your period is over, we recommend you sterilise your Hello Cup either by using a 1/4 of a sterilisation tablet in a glass of water. You can also give it a quick 3 minute boil on the stove (don’t let the bottom touch the bottom of the pan though).
Download our instruction manual here
Our customer team are happy to answer any questions you have and are experts at troubleshooting.
Vaginal cup, period cup, menstrual cup... Whatever you call it, The Hello Cup is a great choice.
It’s worth remembering that we don’t recommend buying your cup based on your flow alone. Instead, sizing is based on fitness and age.
Our XS is our smallest, softest cup. It’s the perfect choice for teenagers, petite users or those who prefer a ‘mini’ tampon.
Our S/M is our ‘one size fits most’ menstrual cup. We recommend it for users under 35 – regardless of whether they have had children or not.
Our L (L for ‘Lovely’) is best for those over 35 who feel it’s a bit more roomy up there.
It’s worth noting that we find physically fit people are often best suited to the S/M regardless of age. If you’re uncertain, Hello Double Boxes are a great option to help you find which size works best for you. Many people find they can wear two sizes.
Check out our full size guide and quiz here.
Diameter – Regular Hello Cups
The diameter of the XS is 38mm and the overall length including the toggle is 57mm. It holds 17.5ml (to the holes).
The diameter of the S/M is 41mm and the overall length, including the toggle, is 59mm. It holds 21mls (to the holes).
The diameter of the L is 45mm and the overall length, including the toggle, is 64mm. It holds 28ml (to the holes).
Diameter – Low Cervix Hello Cups
The diameter of the S/M is 41mm and the overall length (no toggle) is 43mm. It holds 21mls (to the holes).
The diameter of the L is 45mm and the overall length (no toggle) is 49mm. It holds 28ml (to the holes).
Drop us a line if you have any questions about sizing – firstname.lastname@example.org.