Remember, like most things in life, you might need to practice a bit until you’ve got the hang of it. But we promise once you ace the basics, you won't look back.
First up watch our super cute video (we reckon it deserves an Oscar). Then for more in-depth menstrual cup 101 - check out our step by step guide below.
It's really important to use the 'Shallow Punchdown Fold' with Hello Cups. This is different to a 'C' fold used with some other cups.
The key thing to remember is that the 'punch' doesn't go below the Hello lettering on the side of your cup. Why? Our cups are made from medical-grade TPE and have an internal rim. We decided on this design for top quality and comfort.
Once you've mastered the fold, insert your menstrual cup. Once it pops open, give it a gentle tug to help it form a seal. You can use the toggle (or rounded base if using a Low Cervix Hello Cup) to wiggle in place. Then you’re good to go. If it’s in correctly and is the right size, you shouldn’t get any leakage.
We recommend removing your cup every 8 hours. As a guide, on heavier days you might want to remove it every three or four hours.
It’s important to break the suction before you start to remove your menstrual cup. Reach up and squeeze the bottom of your cup until you feel the suction release. You can also run your finger up the side and push the rim inwards.
Gently pull your menstrual cup down. Some find removing their cup on a slight angle is more comfortable.
Once it’s out, tip the contents down the loo, rinse (or wipe if there’s no tap handy) and reinsert. Easy!
For extra cleanliness, you can spray with our Hello Go Sterilising Spray before reinserting.
Wash and sterilise your menstrual cup at the end of your period.
We recommend giving it a boil for three minutes in rapidly boiling water. Check out or whisk hack, here.
Or you can sterilise your Hello Cup by using a 1/4 of a sterilisation tablet in a glass of water.
Make sure your cup is fully dry before you store it away for next time.
If you have any questions, we’re here to help! You can contact us on firstname.lastname@example.org 💪🏽.
Knowledge is power and everyone who talks about Hello Cups helps us on our mission of ridding the world of single-use period products. We love seeing your pics so don't forget to tag us on Insta and we'll do our darnedest for a cheeky re-share!
Love, team Hello xx
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Vaginal cup, period cup, menstrual cup... Whatever you call it, The Hello Cup is a great choice.
It’s worth remembering that we don’t recommend buying your cup based on your flow alone. Instead, sizing is based on fitness and age.
Our XS is our smallest, softest cup. It’s the perfect choice for teenagers, petite users or those who prefer a ‘mini’ tampon.
Our S/M is our ‘one size fits most’ menstrual cup. We recommend it for users under 35 – regardless of whether they have had children or not.
Our L (L for ‘Lovely’) is best for those over 35 who feel it’s a bit more roomy up there.
It’s worth noting that we find physically fit people are often best suited to the S/M regardless of age. If you’re uncertain, Hello Double Boxes are a great option to help you find which size works best for you. Many people find they can wear two sizes.
Check out our full size guide and quiz here.
Diameter – Regular Hello Cups
The diameter of the XS is 38mm and the overall length including the toggle is 57mm. It holds 17.5ml (to the holes).
The diameter of the S/M is 41mm and the overall length, including the toggle, is 59mm. It holds 21mls (to the holes).
The diameter of the L is 45mm and the overall length, including the toggle, is 64mm. It holds 28ml (to the holes).
Diameter – Low Cervix Hello Cups
The diameter of the S/M is 41mm and the overall length (no toggle) is 43mm. It holds 21mls (to the holes).
The diameter of the L is 45mm and the overall length (no toggle) is 49mm. It holds 28ml (to the holes).
Drop us a line if you have any questions about sizing – email@example.com.